We will utilise your personal details only in accordance with our data protection statement.

DATA PROTECTION STATEMENT

Data Statement

The statement below provides an overview of the type of data that is collected, the reason for its collection and how the company ensures its protection.

From time to time we will send you information about products and services you have purchased, by telephone, email or SMS.

If you need any further information please write us at: Unit 504B Northwest Business Park, Phase 2, Mitchelstown Road, Ballycoolin, Dublin 15, Ireland.

Your installer has provided us with information on your boiler, its serial number, where it is installed, and contact details for you on our Warranty APP. This information is required to maintain your boiler warranty and to contact you to make arrangements for an engineer to attend your boiler or to alert you in the unlikely event of any product recall issues. This is required to allow us to offer you a fast and efficient and safe service in the event of a product failure.

Use of Data & Data Sharing Information

We will share your information with Viessmann, the product manufacturer. Viessmann have provided us with an undertaking that they will not share this information with others or use it for any purpose other than maintaining warranty on your product.

Precision Heating has contracts with all its professional service providers which prevent them sharing your data with third parties.

Precision Heating may contact you from time to time to inform you of product updates and services available. if you do not wish to receive any further updates you can unsubscribe at any time.

How we keep your data safe

Precision Heating protects your data by keeping it safe with Amazon VPC, which helps to secure data server with its architectural layout. We also use secure socket layer to communicate with mobile apps and website, so that data transferred between our website/app and server remain secure with encryption.

Passwords of all our users are also encrypted with hash algorithm which we are not able to decrypt. We are also not able to check password of any user. Our web portal also has security features (i.e. captcha, CSRF) to avoid some security breaches.

Who can I contact with question or concerns?

If you have a privacy question, concern, or request, please get in touch at info@precisionheating.ie, or write to us at: Unit 504B Northwest Business Park, Phase 2, Mitchelstown Road, Ballycoolin, Dublin 15, Ireland